Your safety comes first
From verified operators to round-the-clock support, here's how we help you travel across Africa with confidence.
Built on trust
Three commitments that underpin every safari booked through Craft Yo Safari.
Verified operators
Every operator on Craft Yo Safari is reviewed and verified before they can list. We check licensing, registration, and track record so you travel with people who are accountable.
Secure by design
Your account and personal data are protected with encryption and modern security practices. We never sell your information, and payments are handled through trusted, PCI-compliant providers.
Support that responds
Questions or concerns before, during, or after a trip reach a real person. Our team is reachable by phone, email, and WhatsApp during office hours, with urgent issues prioritised.
Before you go
A short checklist to set up a smooth, safe trip.
Check entry requirements
Confirm visa rules, passport validity, and any required vaccinations for your destination. Our Visa Guide is a starting point — always verify with the official source.
Open Visa GuideTravel & medical insurance
We strongly recommend comprehensive travel insurance covering medical care, emergency evacuation, and trip cancellation before any safari.
Share your itinerary
Leave a copy of your plans and operator contacts with someone at home, and keep local emergency numbers saved on your phone.
Pay through the platform
Keep payments and communication on Craft Yo Safari. Never wire money off-platform or share card details over chat — it's the safest way to stay protected.
While on safari
Simple habits that keep you, the community, and the wildlife safe.
Listen to your guide
Your guide knows the terrain and the wildlife. Follow briefings, stay in the vehicle where instructed, and keep a respectful distance from animals at all times.
Respect people & nature
Ask before photographing people, follow community guidelines, and leave no trace. Responsible travel keeps destinations safe for everyone.
Look after your belongings
Use hotel safes for valuables and travel documents, carry only what you need, and stay aware of your surroundings in busy areas.
Our operator standards
Operators agree to a clear set of standards before they can offer trips. These keep the experience honest, professional, and safe for every traveller.
- Operators must hold valid licences and tourism registration
- Vehicles and accommodations must meet safety and hygiene standards
- Guides should be trained in first aid and emergency response
- Clear, honest descriptions of every itinerary and inclusion
- Transparent pricing with no hidden fees
- A reporting channel for any safety concern, handled confidentially
In an emergency
If you or someone with you is in immediate danger, contact local emergency services first. Then let our team know so we can support you and your operator.
Save local emergency numbers for your destination before you travel — they differ by country.
Report a concern
Something didn't feel right? Tell us. Every report is handled confidentially and helps keep the community safe.